Heavy Reading conducted a study of a critical—but often overlooked—area of order management: where businesses collaborate in order to sell and fulfill configurable and/or complex products and services to their end consumers/customers.
Those companies identified as leaders in the survey were found to have end-to-end order management capabilities, as well as automation behind customer-specific pricing, on-demand offer configuration and custom quoting.
This report—Being a Leader in B2B Order Management—shares the results of this survey, and sheds light on what makes a leader in order management, and how to become one.
It’s rich with informative charts and survey results that provide a greater understanding of what drives leaders to invest and improve processes, the systems they are using, and the benefits they are achieving.
Simply fill out the short form on this page, and we’ll send you a link to this valuable order management white paper today—compliments of IBM and Lightwell.