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Learn how an order management system (OMS) can help retailers survive today's omnichannel realities and capitalize on opportunities

Retailers are missing out on revenue opportunities because they are not able to fulfill orders from one channel with inventory from another—e.g., buy online and ship from store. The effect is compounded because they are also missing opportunities that could and should be created when shoppers use multiple channels. 

In too many cases, data problems—including challenges collecting, sharing, using, and integrating data—squelch these and other retailer business opportunities.  How is it impacting your organization?

View this Stratecast and Frost & Sullivan white paper, Being in the Right Place at the Right Time: How Order Management Matches Shoppers’ Wants with Retailers’ Needs, to learn about:

  • The challenges that retailers and brands are facing as a result of the lack of integrated data
  • The stages of a customer purchase journey and the major challenges and negative conditions impacting retailers throughout the journey
  • Why it's important to have a unified view of inventory (supply) and what shoppers want (demand) across the organization
  • How an OMS can help retailers more effectively compete for a larger share of their market
  • Case studies that demonstrate real-world benefits of an OMS

Please complete the form on this page to view this white paper, compliments of Lightwell and IBM.


White Paper