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Learn how Staples turned to IBM and IBM Global Services to deliver a next generation platform that would provide a differentiating customer experience on Staples.com for years to come. 

Staples is a trusted source for office solutions and the world’s largest office products company. The company was looking to improve the Staples.com customer experience relative to performance, reduce TCO and increase the flexibility of the infrastructure for more nimble future releases.

Staples turned to IBM and IBM Global Services to deliver a next generation platform that would provide a differentiating customer experience on Staples.com for years to come.

IBM servers increase the scalability of the site while improving site performance and enable the company to test changes for impact on the customer experience—at a lower cost. In this case study, you'll learn about how Staples underwent this transformation and how the shift gave them a competitive edge.

Please complete the brief form to download this complimentary case study  from Lightwell and IBM.

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Complimentary Case Study