Customers are in search of a true omnichannel retailing experience—one they experience across a brand rather than in disparate channels.
In order to provide this, companies must break down silos that exist between technology systems, business divisions and channels, and transition towards a unified infrastructure that enables seamless shopping, fulfillment and service experiences.
View this RIS News roadmap report to learn how retailers and brands are creating a unified, omnichannel platform, including:
In addition, the guide includes a requirements checklist for designing an omnichannel platform. Please complete the form on this page to view the report, compliments of Lightwell.