Learn About the Top Strategic Actions Taken by Best-in-Class Retailers
View this report from the Aberdeen Group to explore how retailers are managing the total cost-to-serve for omni-channel customers.
It explores the results of a recent cost-to-serve survey, including:
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- How retailers are delivering profitable omni-channel services and orders at the speed customers want
- The performance benchmarks of the best-in-class retailers
- The omni-channel options retailers already have in place
- Key takeaways and recommendations for retail organizations