Aberdeen research has found that Best-in-Class retail organizations are 50% more likely to leverage artificial intelligence (AI) or AI-enabled platforms in support of their omni-channel retail infrastructure when compared with all others,
These top performers are also more likely to implement prescriptive and predictive analytics to circumvent the challenging dynamism of omni-channel retailing and address its threats to profitability.
Ultimately, these Best-in-Class organizations are better equipped to contain rising omnichannel order fulfillment costs, and increase inventory turns and accuracy while reducing inventory obsolescence.
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