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Learn about the rising importance of an omni-channel strategy in the retail industry and how innovative solutions can help you support the modern needs the evolving customer. 

In this session, you’ll learn what it takes to make your omnichannel efforts a success, including: potential starting points and expansion opportunities, which core capabilities are essential, defining a logical progression path in manageable and impactful phases, important people and process considerations and integration and implementation best practices.

In this presentation by Lightwell and IBM, you will hear from experts on how to tackle these challenges and how to seamlessly integrate IBM software to achieve growth. The agenda for this presentation is as follows:

  1. Omni-channel definition and scope
  2. Classic omni-channel initiatives and characteristics impediments
  3. Example of an evolutionary omni-channel path
  4. Foundational capabilities

Please complete the brief form to download this complimentary presentation from Lightwell and IBM.



Complimentary Presentation