Many companies have a complex and sometimes global mix of trading partners (suppliers, partners and customers) they do business with and often times have large, cross-functional teams of personnel involved in their onboarding process.
This team often ranges from IT staff, to Supplier / Customer Relationship Managers, to legal and administrative staff. This large mix of external partners and internal staff—exchanging administrative and technical connectivity information that’s routinely changing—is a challenging, burdensome and inherently slow process. Furthermore, there is little or no enterprise visibility into the state of each partner’s onboarding journey.
So on-boarding each one and the documents that get exchanged and managing the relationships on an on-going basis can be challenging, especially when relying on a largely manual process.
To address this need and provide a better approach to onboarding, IBM offers IBM Partner Engagement Manager (PEM). In this white paper we explore the PEM solution in-depth, including:
Please complete the form on this page to view this white paper, compliments of IBM and Lightwell.