Building a Single Customer View Using APIs

Access to data—particularly customer data—is critical for companies looking to transform customer experience.

This is why organizations start initiatives to create a single customer view that acts as both a common dictionary and source of truth about every customer interaction at every touchpoint.

Building this view, however, is becoming more difficult due to the large number of fragmented systems.

View this MuleSoft white paper to learn:

• A new approach to modularizing your single customer view, to accommodate changes, trends, market shifts, and other factors.
• How an API-led approach to integrating systems provides a well-constructed single customer view, and which tools can make this job easier.
• The stories of customers like Mount Sinai Health System, who used MuleSoft’s solution and approach to successfully set up a single customer views using APIs.

Please complete the form on this page to receive the Mulesoft white paper today.